Academy of Management Today

By Nick Keppler

If you think careful mid-to-long-term planning makes for a successful startup, then your thinking might be antiquated. If founders always stuck to their original intent, Netflix would still be mailing out DVDs, Amazon would sell only books, Twitter would be a podcasting platform, Slack would be an online game involving fairytale giants, and YouTube would be a matchmaking site featuring only videos of self-made introductions from singles.

Due to startups’ very nature, entrepreneurs need to be open to radical experimentation, said Academy of Management Scholar Marc Gruber of the École Polytechnique Fédérale de Lausanne.

“In the ancient times, we thought about a startup as a smaller version of a large company and required of founders to apply a normal business planning approach that you see in a large company,” Gruber said.

“But over the years, entrepreneurship scholars came to realize that one needs to think in a different way about what a startup is, and that a startup needs to have more exploration, more experimentation,” he said.

“It deals with a lot of uncertainty, so a planning approach does not work well.”

That is not to say that startups should shapeshift seemingly aimlessly until something sticks. Founders nowadays can rely on a set of tools that have replaced traditional business planning and are in better alignment with the true challenges faced in startup creation.

For instance, the Market Opportunity Navigator that Gruber co-developed helps entrepreneurs to figure out a promising target market and, thus, to understand “where to play,” while the Business Model Canvas helps founders to figure out “how to win” in a particular market—ultimately striving to find, as Silicon Valley entrepreneur Steve Blank likes to say, “a repeatable, scalable business model.”

Experimentation is a recipe for success for many startups. Keep in mind, though, that there should be a process of testing assumptions and adjusting if experiments do not pan out, Gruber said.

Author

  • Nick Keppler

    Nick Keppler is a freelance journalist, writer, and editor. He has written extensively about psychology, healthcare, and public policy for The New York Times, The Washington Post, Slate, The Daily Beast, Vice, CityLab, Men’s Health, Mental Floss, The Financial Times, and other prominent publications (as well as a lot of obscure ones). He has also written podcast scripts. His journalistic heroes include Jon Ronson, Jon Krakauer, and Norah Vincent.
    Before he went freelance, he was an editor at The Houston Press (which is now a scarcely staffed, online-only publication) and at The Fairfield County Weekly (which is defunct).
    In addition to journalism, he has done a variety of writing, editing, and promotional development for businesses and universities, including the University of Pittsburgh and Carnegie Mellon University, and individuals who needed help with writing projects.

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